Service Support

To make sure your clients can rely on your firm, you need to be sure you’ve got support nearby exactly when you need it for your office machines and I.T equipment. Our team of experienced engineers are trained to the highest standards and are on-call from 8.30am – 17.30pm to carry out on-site repairs and servicing at your business. We can tailor our support contracts to meet everyone’s need and budget, below are just some examples.

Some examples of support packages available: -

The ‘run like clockwork’ option - This is the best option for most of our clients. It’s a service contract that gives you total control over your costs and invaluable peace of mind. Our full Maintenance and Support Contract is available for all makes and models of printer and photocopier. Just one fee (based on how many copies/prints you make) covers everything – parts, labour, preventative maintenance visits plus toner. Perfect if you generate lots of copies. Estate agents, solicitors, schools and hospitals just love our ‘run like clockwork’ option can also be tailored for everyone’s needs too.

Need a repair but don’t have a contract?

Not a problem. With our ad-hoc repair service you’ll be sorted in no time. We can either come to your office and repair on-site or collect your machine and bring it in to our fully equipped workshop – even if you don’t have a service contract with us. And even better, it doesn’t matter which brand you’ve got because we repair them all – every make and model of photocopiers, printers, fax machines, laptops and computers.