Error Codes

Code Possible Cause and things to try...
CH Please check that all doors on your copier have been fully closed
H4 H codes refer to a problem with the fuser unit - email us for a reset code
L4 L codes may occur if the scanner has been head up - please restart machine
Fatal error

This occurs on some OKl machines when consumables have been removed when the machine is switched on.

Please refit and restart machine - if fault continues please email us your machine number so we can diagnose further.

Size mismatch This code is displayed when a print job is sent to the machine and the print document size (i.e. A4) doesn’t match the paper size of the paper tray selected. Check the correct orientation (A4/A4r portrait or landscape) has been selected.